Westshore Blog

Phase 2 Restart Plan

A Message From Westshore Town Centre:

As per Phase 2 of British Columbia’s Restart Plan, retail uses at Westshore Town Centre are now open for business.

Please note that some of these retailers may operate on reduced hours, or are open only select days of the week.  Additionally, while our best efforts have been made to provide the latest information on our website, as this situation is ever-changing, it is suggested that you check with the individual retailer directly prior to your visit.


COVID-19 Community Advisory – August 24, 2020



What We’re Doing for our Guests:

You will see some important changes as you return to Westshore Town Centre.  Our key focus is on the health, safety, and well-being of our retailers, their guests, our team members, and service providers, while maintaining physical distancing practices, and continued communication.  This has been, and will continue to be, our top priority.

  • Floor decals throughout the shopping centre to encourage social distancing
  • Reducing stalls and sink access in public washrooms and replacing hand dryers with a paper option
  • The family washroom will be limited to one family at a time
  • Seating areas have been removed throughout the shopping centre
  • Larger retail tenants will have line up queues to manage customer numbers
  • Security on site 7 days per week 24 hours per day
  • Enhanced sanitation and frequency of cleaning from our Housekeeping Team
  • Curbside pickup stalls will be offered from participating stores to offer vehicle delivery
  • Sanitization stations are located throughout the shopping centre


What We’re Asking of our Guests

  • Adhere to all signage within the mall
  • Sanitize hands upon entry
  • Wash hands as often as necessary
  • Maintain a social distance of 6 ft/ 2 m
  • Not visit if you are symptomatic
  • Use credit or debit cards
  • Follow line up queues accordingly
  • Visitation to the administration office by appointment only


For more information, find our full Restart Strategy here